Fundraising CRM and Donor Management Software

Build it together

A CRM developed around our customers’ needs.

transparent.png
 

Transforming fundraising together

Work never stops on the Donorfy solution, as we believe in ‘building it together’ with our users. We’re always listening to feedback and adding new features that make your life easier.

Product development is based on four key principles:

 

  • AFFORDABILITY
    Donorfy is a true, multi-tenanted, Software-as-a-Service (SaaS) solution which enables us to provide rich features at a reasonable price.

  • POWER
    Specialist fundraising CRM that simplifies and automates complex business processes, and with the functional depth to help organisations grow

  • USER EXPERIENCE
    Intuitive, easy to use, without unncecessary complexity. Reducing the need for training. Self-help support and learning.

  • INTEGRATION
    No technology is an island; to be the best fundraising CRM there is, our system must integrate with other best-of-breed solutions.

 

The development process

Sources

There are numerous sources of inspiration for the ongoing development of Donorfy:

  • Customers - via the feature request and voting page

  • Developments in the world of fundraising

  • Integrations with complementary services/apps used by our market

  • Our own ideas for strategic direction

  • Developments in technology, especially in Microsoft Azure

  • Prospective customers - opportunities for new features

  • Regulatory requirements

  • Donorfy Support - feedback, recurring themes, bugs

  • Donorfy Partners - feedback from onboarding / training

Suggestions are recorded, grouped into themes, considered and either approved for entry into the backlog for development or categorised as “not planned”. This process happens on a quarterly basis.

Suggestions are not guaranteed to make it into the product. The requirement behind the suggestion may be met in other ways. The backlog is subject to change and is not a contractual commitment.

Software development

Approved items go into the design stage, which is where we decide how it’s going to work and what it will look like.

Once the design has evolved sufficiently to the point that it can be shown or explained to someone else, we often invite customers and partners to review it and provide feedback. This often raises questions that we hadn’t thought of and usually improves the end product.

They are broken down into bite-sized pieces (called user stories) which enable the software developers to plan the coding required for each user story to make the feature available.

The throughput of user stories is managed using a methodology called Kanban which controls the process by which stories are initiated, coded, tested and released.

Roll-out

An update to Donorfy is released. Users are made aware of significant new features by our blog, our newsletter and announcements on the Donorfy login page. Where appropriate our Partners provide training services.

 
 
 
 

View our product roadmap

For a real-time look at what we’re working on, view Donorfy’s live product roadmap.